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Bell: 'We MUST Slow Web on File Sharing Hogs'
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Puget Sound Radio Dot Com    cyber world dot ca with scott james    cyber world dot ca  ›  Bell: 'We MUST Slow Web on File Sharing Hogs'
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Bell: 'We MUST Slow Web on File Sharing Hogs'  This thread currently has 474 views. Print
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ronrob
April 16, 2008, 7:38am Report to Moderator
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PSR Moderator
Location: Victoria, British Columbia
Bell insists throttling Internet services necessary
by Sarah Schmidt
Canwest News Service

Published: Wednesday, April 16, 2008

OTTAWA - Bell Canada says it is downgrading the Internet services of bandwidth hogs in the public interest, and is asking the Canadian Radio-television and Telecommunications Commission to toss out a landmark complaint by competitors.

The Canadian Association of Internet Providers has asked the federal regulator to issue an immediate cease and desist order to stop the telecom giant from "throttling" the web traffic on its networks. Bell, in its response made public Wednesday, says it has no choice but to slow down the services of Internet customers who use up a lot of bandwidth to share files during peak hours.

"Granting CHIP's request would actually have the perverse effect of providing an unreasonable preference to wholesale ISP customers and their end users who will be able to continue to use a disproportionate amount of available bandwidth during peak periods, creating an unreasonable disadvantage for Sympatico retail and business customers," Bell writes in its response.

The practice, known as "traffic shaping" or "traffic throttling," is part of a new billing system by telecom giants based on usage from connection speed. In addition to penalizing heavy bandwidth users with hefty charges, Bell is also lifting a cap on over-usage charges for all its Internet customers.

Last month, Bell informed smaller Internet Service Providers that it was bringing in traffic-shaping policies on the network space it sells to them, effectively downgrading the services these smaller companies are able to provide to their customers.

The association, which represents over 50 smaller companies, says Bell's use of "deep packet inspection" technology to "chock" the traffic of its customers is illegal and tantamount to anti-competitive behaviour.

In its application, the association points out that the implementation of Bell's traffic shaping measures coincided "almost to the day with a Bell decision to overhaul the pricing of its retail Sympatico service offering in order to generate additional revenues from usage-based billing."

The effect on customers has been that "service has been degraded beyond recognition" and "dramatically reduced the volume of traffic that independent ISPs are able to deliver to Internet backbone providers."
Bell says the "balance of convenience" supports its new traffic shaping and billing policies.

"The company has observed, as a result of deploying its Internet traffic management solution, a 50 per cent solution in total peer-to-peer traffic during peak periods and a decrease in the number of congested links," states the response to the CRTC.

Before the use of traffic shaping, Bell says five per cent of users were chewing up 33 per cent of available bandwidth. "In other words, 95 per cent of Bell subscribers were being negatively impacted by a very small minority of Internet users using P2P file sharing applications."
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pave
April 16, 2008, 5:18pm Report to Moderator
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So, their solution is to.... uhhh.... punish everybody....?
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interactbiz
April 16, 2008, 11:16pm Report to Moderator
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It is not just Bell that is "shaping" what we access.

This month, Telus dropped half of the almost 100,000 newsgroups it previously provided, including all that host binaries.  Telus suggests that users turn to a separate service that charges about $200 a year for what was included in Telus internet packages last month.

Shaw similarly knocked thousands of groups off its news servers, also without notice to subscribers.  Coincidence or collusion?

In future, Canadian ISP's may arbitrarily decide the kind of sites that users may access.  This is a major change because generally carriers have been reluctant to censor contents.  However, Telus made exceptions to that old policy.  During labour problems in 2005, the company aimed to stop pro-union comments from being read so blocked almost 800 websites to curtail the "offensive content."

Does this put PSR at risk if we criticize ISPs vigorously?  Are other sites vulnerable if they criticize political interests favoured by the telecommunication giants?

Does anyone recall being notified in advance?  Were you offered a price reduction for disabled services?  Did they suggest any long term contracts could be cancelled because they changed service conditions?
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newsbeat
April 17, 2008, 9:35am Report to Moderator

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So we're all paying for internet access, but they don't want us accessing certain parts of the internet because people are using bandwidth ? I hope I get a credit on my next internet bill if this is the case; I'm not paying for lite-speed.
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Martonio
April 17, 2008, 9:37am Report to Moderator
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Censoring content and limiting bandwidth....where are we?  China?!?
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phoneradio
April 17, 2008, 4:20pm Report to Moderator
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Ha Ha... at least in China they know what they get - here it seems to constantly change. Well, the service changes, or downgrades... we still pay the same (if not higher) rates.
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hrs
April 17, 2008, 5:42pm Report to Moderator
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It very sad, I least pay $45 a month for internet from shaw. I download and all that, yes it's illegal but they don't care about that, they care about the bandwidth. Internet 2 would not be a solution, least for us regular folk. We are in china, just not as bad... yet. The internet is the only real place to be able to voice your opinion and have freedom of speech, can't on the streets, t.v, radio, newspapers and ect. Hopefully people will start complaining either phoning CRTC or customer service.
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airadio
April 18, 2008, 12:35pm Report to Moderator
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So, what else is new?  It's the "Golden Rule" (you know the one I mean).
That's why when I buy CD's to back up my data, I have to pay a little baksheesh to the music publishers to make up for the music that is being "stolen" somewhere by people someplace that I don't even know.
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CRS
April 19, 2008, 12:07am Report to Moderator

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Gender: Male
people still backup data on CDs???  i thought it was all thumb drives and external hard drives nowadays.  how long before the music giants start charging a premium on those modes of computer storage too...


Local Radio OUT!!
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AkiKazeta
April 28, 2008, 1:53pm Report to Moderator
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Asked and answered... sorta...

Hello <Customer>,

Thank you for choosing Shaw Technical Support.

Please note that torrents currently account for approximately 60% of traffic on the internet. While we don't throttle the speeds of this type of activity, we need to provide a certain quality of service for the other services that operate on our network. We also need to provide balanced bandwidth allocation for other Internet customers who are not frequently downloading and wish to enjoy the benefits of a broadband connection. When overall traffic reaches extremes during peak times, we need to ensure an equilibrium for all types of traffic and we manage our network to achieve this.

Please let us know if you have any further questions.

We hope this information has been useful to you. When sending a reply to us, please remember to include all previous correspondence.

Thank you for choosing Shaw.

Bernice
E-Mail Support Team
Shaw Internet Service  

Should you require further assistance in the future, you may reach us via any of the mediums listed below:

Web: http://support.shaw.ca
Email: edm.help@sjrb.ca
Telephone:
Edmonton (780) 490-3590  Option 1 then Option 2
Red Deer (403) 340-6420
Hinton 1 (800) 465-9605

--------------------------------------------------------------------------------

From: customer@shaw.ca [mailto:customer@shaw.ca]
Sent: Thursday, April 17, 2008 1:25 PM
To: Eservice Edmonton
Subject: Internet Support

RegisteredCustomerAccountNumber -
City - EDMONTON
Province - AB
PostalCode -
DaytimePhone -
DaytimeExtension -
EveningPhone -
EveningExtension -

Recently I have been reading news articles regarding ISP 'traffic shaping' or 'traffic throttling'. Could you please verify whether or not Shaw utilizes traffic shaping and, if so, what impact shaping has on residential customers? Or, if there is an offical press release available could you direct me to where I might review that release? Thank you, <Customer>.
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pave
April 29, 2008, 8:19pm Report to Moderator
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We just got a notification from Rogers about the same issue. Don't have a clue as to how much, if at all, this will be impacting on our usage.
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boredop
April 30, 2008, 12:59pm Report to Moderator
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PRICING
Rogers to limit `free' Internet
Pricing that depended on speed will now add consumption to mix, cable executives say

Apr 30, 2008 04:30 AM
Chris Sorensen
Toronto Star Business Reporter


Some of Rogers' heaviest Internet users could soon be reaching for their wallets before they download "free" movies or video games from file-sharing websites such as BitTorrent.

Executives at Rogers Communications Inc. said yesterday the cable giant is moving toward a utility-type model where the user pays based on the amount of broadband capacity consumed.

It's argued that such an approach will help ensure Rogers' network isn't clogged by a small number of users who have a voracious appetite for broadband capacity.

"I believe this will be the first time that this has been done in North America," said Ted Rogers, the company's CEO, during a meeting with reporters yesterday.

Rogers has already introduced usage caps on its various tiers of home Internet service, which have traditionally been priced in Canada as all-you-can eat services, albeit with varying levels of download speeds. Exceeding the caps will trigger extra charges.

Subscribers can monitor their Internet use on Rogers' website and will be sent messages when they are approaching their monthly limits. Rogers is rolling out a system that will place alerts directly on the Web page a subscriber is viewing.

"Historically, pricing on wireline Internet has been based on speed," said Nadir Mohamed, chief operating officer of Rogers' communications division. "Now it will be based on speed and usage."

However, Mohamed said the company would still engage in the controversial practice of "throttling" or "shaping" traffic on its network in order to relieve congestion during peak hours. That's accomplished by using special software to sniff out bandwidth-hungry applications such as peer-to-peer services and steer the data into the equivalent of an Internet slow lane.

Critics charge such practices violate the concept of "net neutrality," or the idea that all traffic on the Internet should be treated equally. They claim that giving certain types of Internet traffic preference – either by slowing it down or forcing users to pay extra – could stifle innovation on the Web.

The issue was recently put before the Canadian Radio-television and Telecommunications Commission after a group representing several smaller Internet Service Providers complained Bell Canada Inc. was expanding its "traffic shaping" policy from its own retail service to include its wholesale ISP customers.

Bell, however, said it had no choice but to implement the change, claiming 95 per cent of its subscribers were at risk of seeing their service deteriorate because of the surfing habits of the other 5 per cent.
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interactbiz
April 30, 2008, 4:00pm Report to Moderator
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The alternative to limiting traffic might be to provide more capacity.  The ISPs are limiting service to specific sites.  You may barely use your service but their "shaping" policies will affect how you use the Internet.

They claim that some villains use too much bandwidth, therefore every user should be restricted when they use the Internet in certain ways.  So, if you send Granny a video of the kids every Christmas, your ISP might stop you because they believe that videos consume too much bandwidth.  
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