The power of social media has expanded the concept of word of mouth to word on keyboard. This has the capability of influencing thousands of people. While it seems some people like to use social media to report negative experiences, feedback should be a 2 way street.
I'm really enjoying your articles here on PSR. Truly a great addition to this forum. Although we've never met, I've heard many good things about you over the years, and now I understand why.
Thanks OnLineRadio! I appreciate you taking the time to practice exactly what my article was about - giving positive feedback. Even though we haven't met, I'm sure we could swap a few radio stories.